Privacy Policy · Dovetail Ventures LLC

This Privacy Policy explains how Dovetail Ventures LLC (“Dovetail Ventures”, “we”, “us”), a Texas limited liability company, handles personal information when you visit this website, contact us, book a session or buy a service. Our projects (such as WorldTumbler, ExploraQuest and MostlyHostly) have their own privacy policies, which apply on those sites.

Information we collect

Information you give us — your name, email address, phone number, and anything you include in an order, booking or message.
Payment information — card payments are handled by our payment processor. We receive confirmation of the payment and limited details (such as the last four digits of the card), but never your full card number.
Technical information — like most websites, our hosting provider records standard server logs (IP address, browser type, pages requested, date and time) to keep the site secure and working.

We do not use advertising cookies or third-party tracking pixels, and we do not sell your personal information.

How we use it

to provide the services you order or book, and to communicate with you about them;
to process payments and keep business and tax records;
to answer your questions and provide support;
to protect the site and our customers against fraud and abuse;
to comply with our legal obligations.

We share personal information only with service providers that help us run the business — website hosting, payment processing, and email — and only as needed for them to perform those services. We may also disclose information if required by law or to protect our rights, or to a successor if the business is sold or reorganized. We do not sell or rent personal information.

How long we keep it

We keep personal information for as long as needed to provide our services and meet our legal, accounting and tax obligations, then delete or anonymize it.

Security

We use reasonable technical and organizational measures to protect personal information, including encrypted connections (HTTPS) across this site. No method of transmission or storage is completely secure, but we work to protect your information and limit who can access it.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you messages. Depending on where you live — for example in Texas, California, the EU/EEA or the UK — you may have additional rights under local law, including the right to data portability and to complain to a data protection authority. To make a request, email us at the address below; we will respond within 30 days.

Children

This site and our services are not directed at children under 13 (or under 16 in the EU/EEA and UK), and we do not knowingly collect their personal information.

International visitors

Dovetail Ventures is based in the United States, and our service providers may process information in the United States and other countries. By using the site, you understand that your information may be transferred to and processed in those countries.

Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it last changed.

Contact

Privacy questions or requests: email [email protected] or write to:

Dovetail Ventures LLC
5900 Balcones Dr, Ste 100
Austin, TX 78731-4298
United States